Happy with your meter? Add your testimonial!
Reschedule

PLEASE NOTE:

  1. DWM is not responsible for damages associated with the installation of the volunteer meter.
  2. Incentive  are provided while supplies last and are available on a first come first serve basis at the time of meter installation.
  3. Not everyone enrolled in MeterSave will be eligible for a meter.
  4. The MeterSave program is limited to the first 20,000 volunteers in 2009.
  5. Appointments may only  be canceled with at least 24 hours notice. Customers who cancel frequently or miss appointments will be given less priority on future scheduling.

This is the cover plate for the AMR transmitter that is mounted on the outside of the building. Its is approximately 5.5 inches by 4.5 inches.

This is a water meter and register connected to an AMR transmitter by a thin wire. The meter and register are installed on the inside of the building.



 

You can even decorate your rain barrel.

Frequently Asked Questions

Who is eligible to participate?
Non-metered, residential single-family, and two-flat owners in the city of Chicago.

How do I sign up?
Interested homeowners may visit www.metersave.org to complete a quick and easy online registration, call 3-1-1 or billing and customer service at 312-744-4H2O. Website access is also available at neighborhood Chicago Public Libraries. Volunteers will be accepted for a limited time on a first come, first serve basis.

What will it cost to participate?
The City of Chicago Department of Water Management (DWM) will install a free meter complete with the automatic meter reading (AMR) technology in your home free of charge.
AMR technology allows readings to be transmitted via wireless radio technology to DWM vehicles as they drive by, eliminating the need for meter readings to take place inside the home.

Won’t my bill be higher once the City starts metering my water use?
Homeowners of non-metered, residential single-family or two-flat residences in the MeterSave program will receive a 7-year guarantee that their water charges won’t go higher than what they would have been if the meter had not been installed. Meters help us become more aware of how we use water. Small changes in daily practices can easily save water and money.

Do I have to be current on my water bill?
Yes, homeowners must be current on their water bill or in a payment plan to participate in this limited time offer of a 7 year guarantee. For payment plan information call 312-744-4H2O (4426) or (312-744-4420).

What kind of information do I need to provide in order to enroll into MeterSave Program? You mainly need to answer the following questions:

  • What is your account number: This is the 12 digit account number that is on your bill
  • What is your zip code?
  • Do you own own a house or 2 flat that you are applying?
  • Do you know where your water shut-off valve or water pipe is located?
  • Is your valve or pipe is in the basement? Note: a crawlspace is not considered a basement for the MeterSave Program. If you have a crawlspace, please indicate in this comments section.
  • Is the immediate area around the water shut-off valve or water pipe is finished? Note: a crawlspace is not considered a basement for the MeterSave Program. If you have a crawlspace, please indicate in this comments section.
  • Do you have a basement? Note: a crawlspace is not considered a basement for the MeterSave Program. If you have a crawlspace, please indicate in this comments section.
  • Is your basement is finished? Note: a crawlspace is not considered a basement for the MeterSave Program. If you have a crawlspace, please indicate in this comments section.

How soon can I have a meter installed?
Due to the popularity and nature of this program, it may take a couple of months between registration and meter installation. Once registered, see the current calendar of available appointments click here and enter your account information.

What do I need to do before the installers arrive to install meter in my home?
Please ensure that such things as boxes, workbenches, furniture or any other item are removed from the area around your water service so that our crews can most easily and quickly access and install your meter.

What are the benefits of having a water meter?

  • Bill for water actually used.
  • Notify customers of possible leaks.
  • Upon request we can obtain past data that is stored on meter for up to two years. This data may be helpful to understand consumption patterns.


They came by and had my new meter installed in 10 minutes! I have saved over 25% on my Water Bill and it is good to know that from now on I am only paying for the water my Family uses....no more estimated bills.
- Dominic I.
Garfield Park resident

The installation of the meter I volunteered for was no problem at all, and the installers checked for any evidence of leaks in the house, to make sure I would't be paying for water I didn't intend to use. My garden and fish pond continued to thrive; the money I have saved will be used towards this summer's plantings!
- Charlene D.
 Southeast Ravenswood resident

I volunteered for a meter and my bill has gone down over 40%. Thank you!
- Marista K. 
Garfield Ridge resident

I am pleased to say that in the first 3 months of having a meter I have saved over $100! As a single family homeowner with 2 people in my house saving water is easy!
- Judie

The meter installation was quick and painless the installers were punctual professional knowledgeable and helpful. Plus I got a new rain barrel out of the deal. Looking forward to some savings on the bills.
- Maurice
Beverly Hills

Switching to metered service was troublefree and it cut our water bills in half.
Highly recommended.
- Kevin
North Center

Additional Testimonials


City of Chicago
Rahm Emanuel, Mayor
Department of Water Management Thomas H. Powers, PE Commissioner
HOME ENROLL ABOUT FAQ TIPS PRIVACY POLICY CITY OF CHICAGO
Version 1.0 © Copyright 2009 by City of Chicago, all rights reserved
MeterSave